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How to Measure the Reliability of An Online Casino?

Updated: Mar 7, 2023

There are easily more than thousands of online casino operators worldwide. In order to remain competitive in the industry, many operators are offering a wide variety of different games, attractive bonuses and promotions to its potential customers, as a part of its appealing marketing strategy.


"Therefore, in order to choose the right one that matches your gaming experience and excitement, there are a number of criteria and standards that can help you to evaluate in selecting the most reliable and trustworthy online casino available in the market."

i8.LiveHow to Measure the Reliability of An Online Casino?

Has a Business License

Always check whether the online casino has a valid gaming license. Having one generally indicates that the online casino is adhering to the established operation standards and requirements as pre-defined by the gaming jurisdictions. Such compliances and controls are vital; the pre-requisites for an online casino to deliver fairness, security and safety to its customers.


Promotion Bonus & Loyal Programs

In order to remain competitive in the market, many online casinos are offering attractive promotion bonuses (such as welcome bonus, deposit bonus, etc.) and loyalty programs to its customers; as a strategy to retain existing customers that they value highly and also to secure new customers from time to time. If these benefits are applied or claimed by customers from time to time in accordance to the pre-defined terms and conditions without issue and dispute, it basically represents the online casino is being a reliable and trustworthy one by walking the talk.


Payment Gateway System

An online casino that offers multiple payment gateway systems or options to its customers is definitely an added advantage. This creates a convenience of catering customers with varying or differing deposit preferences. Prior proceeding to any banking transactions, remember to read up on the terms and conditions and make sure you are fully aware on the financial charges to be imposed by online casino on each and every different banking mechanisms. The reliability and trustworthy of an online casino can be measured by how quick deposits are reflected in the system as valid credits or tokens for bet placement.


Timely Processing on Withdrawal Request & Payment Release

The time taken to process a withdrawal request is often a sensitive matter, as customers often expect payments to be released within the committed service level agreement (as defined in the terms and conditions) when all necessary verification are completed and deemed fit. Online casinos that handle these procedures with integrity tend to enjoy a higher fairness and trustworthiness rating. It creates business opportunities of returning customers, as they know they will be able to get back their remaining balances or winnings anytime.


System Security Policy

Customers are always concerned on how online casino handles system security matters, in ensuring customers’ personal data and also their gaming wallets balances remain protected and safe at all times. A reliable online casino often implements the latest cutting edge security and encryption technologies to achieve the above. And such effort is often shown and explained under the hyperlinks in the online casino website’s Main Page.


Customer Support Services

Regardless of what kind of businesses, Customer Support Services is always vital and can instill trust in customers, especially in the online casino industry. Customers who spend hundreds or if not thousands of dollars on online casino always have a high expectation towards the quality of customer service that they are getting. Customers always expect their enquiry, shortcoming or even problem are attended quickly and professionally. They sometimes even feel more comfortable when they are able to deal or speak with a representative (as in the real person) via phone or chat, as they feel this reflects the genuineness of an online casino.


Site Interface & Its Speed

Site interface and its speed reflect the robustness, classiness and sophistication of an online casino. A high quality platform with beautiful color themes, soundtracks, graphics, functions, license, certifications etc. requires a huge sum of investment. Such commitment indeed justifies for being a reliable online casino that commits and looks forward to long term business.


Positive Reviews

Positive customers’ reviews for an online casino play an essential role. Reviews can be found easily in the internet, gambling related forums, social media sites and also special interest instant messaging group chats. It works as an external drive that assists online casino to build a solid reputation and trustworthiness; subsequently attracts existing customers to come back with confidence and potential new customers to give a try. In other words, reading reviews online gives you a better insight and status update on the online casino that you wish to visit; a useful source of information in finding the good and bad.


i8.LiveHow to Measure the Reliability of An Online Casino?

"A perfect example of an online casino that fulfills the above mentioned criteria for being a reliable and trustworthy platform, check out all the solid Online Casino Providers in i8.Live."

At i8.Live, you can find numerous solid Online Casino Providers, comprising of the components and elements as discussed above such as CT855, AllBet, Pragmatic Play, Sexy Baccarat, Playtech, Evolution, WM Casino, SA Gaming, Dream Gaming and CQ9 Gaming. i8.Live can be accessed easily via a mobile, tablet or personal computer with convenient user experiences.

 
i8.LiveHow to Measure the Reliability of An Online Casino?
i8.LiveHow to Measure the Reliability of An Online Casino?
i8.LiveHow to Measure the Reliability of An Online Casino?

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